Contact us.
One address for sales, support, billing, privacy and refunds, and one for complaints. A person answers.
Write from the email on your Celorus account when you ask about your plan, a payment or a refund, so we can find it quickly. We reply within 2 working days.
Company details
| Legal name | Celorus AI Technologies Private Limited |
|---|---|
| Corporate Identity Number (CIN) | U62011HR2026PTC151297 |
| GSTIN | 06AAOCC3009J1ZO |
| Registered office | Cabin 432, 4th Floor, Landmark Cyberpark, Sector 67, Gurugram 122102, Haryana, India |
| tech@celorus.com | |
| Phone | +91 9599554300 |
Complaints and grievances
If something has gone wrong with your account, a payment, a refund or how we handle your data, write to our grievance officer, Anitesh Dharam, Director, at grievance@celorus.com. We acknowledge your complaint within 48 hours and resolve it within one month.
Payments
For orders paid in US dollars, Paddle.com is our online reseller and Merchant of Record; you can also reach Paddle about an order at paddle.net. Orders paid in Indian rupees are sold by Celorus AI Technologies Private Limited and processed by Razorpay. See pricing, the terms and the refund and cancellation policy.
Book a working session
To see Celorus on your own work, book a working session.